Promotion – Terms and Conditions

1. 10,000th Order Promotion

1.1. The 10,000th order will be determined based on the log of orders within our orders database.  Please note that there is no alignment to the order ID number.

1.2. The MND Association will attempt to notify the customer who places the 10,000th online order and offer to refund the total cost of their order to celebrate the occasion. This will be up to a maximum value of £200 and will include shipping costs.

1.3. Following the refund of the order value, any subsequently returned items will not be eligible for a further refund.

1.4. Should there be an issue with the 10,000th order, i.e. the order is not processed, cancelled or we are unable to contact the customer, then the MND Association reserves the right to change or withdraw the promotional offer.

1.5. We will notify customers that the 10,000th order has been reached via a message on the MND Shop website and our social media channels.

2. Shop Discount code – Terms & Conditions

2.1. Enter your discount code exactly as it appears in the box marked ‘coupon code’ on the shopping cart page.

2.2. If you change the contents of your basket, the price will be recalculated.

2.3. Postage and packing will be applied to the order in accordance with the MND Association’s standard delivery rates and policies.

2.4. Offer is subject to availability and may be changed or withdrawn without by the MND Association at any time.

2.5. Discount code can only be used online and does not apply to phone or postal orders.

2.6. Discount code may only be used once per online order.

2.7. The 10% discount promotion will commence after we have successfully processed our 10,000th order. The promotion will run for 10 days thereafter. The start of the promotion will be announced on the MND Shop website and via our social media channels.