Shipping policy
When an order is placed through the website, we will send you a confirmation email that your order has been successfully placed. Orders are usually processed within 48 hours of being received and posted shortly afterwards. Deliveries are normally received within 5 working days; however please allow 28 days for delivery at peak times.
Delivery cost
Postage is free for all orders and will be shipped via Royal Mail 2nd Class post as standard. Larger orders will be shipped via courier where needed.
Delivery outside the UK
We are currently only able to deliver orders within the United Kingdom, Isle of Man, Jersey and Guernsey via our online shop. We are unfortunately unable to ship orders overseas.
Delivery enquiries
For questions regarding deliveries please contact 01604 611777 or email sales@mndassociation.org. Queries are handled Monday to Friday 9:00am – 5:30pm.